Ji7 Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using the ji7 platform available at ji7.app (the "Platform"), you ("Player", "User", "you") confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you and ji7 ("ji7", "we", "us", "our") — the operator of the ji7 online gaming platform. If you do not agree with any part of these Terms, you must not access or use the Platform in any capacity.

These Terms apply to all services offered through the Platform, including but not limited to live casino games, sports betting, online bingo, slot games, account management functions, deposit and withdrawal services, and any promotional or bonus features.

2 Eligibility and Restricted Access

Use of the ji7 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and continuously throughout your use of the Platform:

• You must be at least 21 years of age — the minimum legal gambling age under Philippine law and PAGCOR regulatory requirements.
• You must be a natural person with legal capacity to enter into binding agreements under Philippine law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, director, officer, agent, consultant, or immediate family member of ji7 or any of its affiliated companies, technology providers, or game suppliers.
• You must not be subject to any self-exclusion order, cooling-off period, or account restriction previously imposed by ji7 or any other regulated gaming platform.
• You must have a valid Philippine mobile number that you personally control and that is registered in your own name.

Ji7 reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory verification documents within the timeframe specified by ji7 may result in account suspension and withholding of withdrawal requests pending verification.

3 Account Registration and Security

To access the real-money features of the ji7 Platform, you are required to register an account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration process, and to update such information promptly if it changes.

3.1 Single Account Policy

Each Player is permitted to hold only one registered account on ji7. The creation of multiple accounts — whether in your own name or under other identities — is strictly prohibited. If ji7 identifies duplicate accounts held by the same individual, all accounts beyond the first registered account will be closed, and any funds held in the duplicate accounts may be forfeited.

3.2 Account Credentials

You are solely responsible for maintaining the confidentiality of your account login credentials, including your password. You must not share your login credentials with any third party. Ji7 will not be liable for any loss or damage arising from unauthorized use of your account where you have failed to maintain the security of your credentials.

If you suspect unauthorized access to your account, you must contact ji7 customer support immediately. Ji7 may temporarily suspend your account pending an investigation to protect your funds.

3.3 Know Your Customer (KYC)

Ji7 is required to conduct identity verification in accordance with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations. You agree to provide any documentation reasonably requested by ji7 for KYC purposes, including but not limited to a government-issued photo identification card, proof of address, and proof of the payment method used for deposits. Ji7 reserves the right to suspend or close any account where KYC requirements cannot be satisfactorily completed.

4 Deposits, Withdrawals, and Financial Transactions

All financial transactions on the ji7 Platform are conducted in Philippine Pesos (PHP). Ji7 does not apply currency conversion charges to deposits or withdrawals — amounts deposited and withdrawn are processed in PHP at their face value.

4.1 Deposits

Ji7 supports deposits via GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph. Minimum and maximum deposit limits applicable to each payment method are displayed within the Platform's deposit section and are subject to change. You must only use payment methods registered in your own name. Deposits from third-party payment sources are not permitted and may be returned or subject to enhanced verification.

4.2 Withdrawals

Withdrawal requests may only be made to a payment method that has previously been used for a deposit on your ji7 account, subject to ji7's withdrawal policies in force at the time of the request. Ji7 reserves the right to require completion of KYC verification before processing any withdrawal. Withdrawal processing times vary by payment method and are displayed within the Platform.

4.3 Anti-Money Laundering

Ji7 operates in compliance with applicable Philippine anti-money laundering legislation. Any transaction that ji7 reasonably suspects to be connected with money laundering, fraud, or other criminal activity will be reported to the relevant Philippine authorities, and the associated account will be suspended pending investigation. Funds connected to suspected illegal activity may be frozen and reported to law enforcement.

5 Betting, Gaming Rules, and Dispute Resolution

All games and betting markets available on ji7 are governed by game-specific rules displayed within each game or market. These game rules are incorporated into these Terms by reference and must be read in conjunction with these Terms.

5.1 Bet Acceptance

Ji7 reserves the right to refuse, void, or limit any bet at its sole discretion, including in circumstances where: the bet exceeds applicable bet limits; the bet is placed on a market that has been suspended or closed; ji7 has reasonable grounds to suspect the bet was placed using information not publicly available; or the bet was placed in error due to a system fault or manifest error in odds or game settings.

5.2 Manifest Errors

In the event of a manifest error — including an obvious error in displayed odds, game results, or payout calculations — ji7 reserves the right to void any affected bets and return stakes. A "manifest error" means an error that is obvious and evident to any reasonable person. Ji7 will not be bound by settlements made in error and will take reasonable steps to correct such settlements promptly upon discovery.

5.3 Game Fairness

Ji7's live casino games use real dealers and physical gaming equipment, the outcomes of which are verifiable. Random Number Generator (RNG) games use certified algorithms that have been independently tested for fairness and compliance with applicable technical standards. Ji7 does not manipulate game outcomes in any manner that benefits the Platform at the expense of Player fairness.

5.4 Disputes

In the event of a dispute regarding a game result, bet settlement, or transaction, the Player must contact ji7 customer support within seven (7) days of the relevant event. Ji7 will investigate the dispute and provide a written response within a reasonable timeframe. Ji7's decision on disputes relating to game results, based on the Platform's transaction logs and game records, shall be final and binding, subject to any applicable regulatory appeal mechanisms.

6 Bonuses, Promotions, and Rewards

Ji7 may offer bonuses, free bets, cashback, reload offers, and other promotional rewards to Players from time to time. All such promotions are subject to specific terms and conditions that will be communicated at the time the offer is presented.

• Bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. The specific wagering multiplier and eligible games applicable to each bonus will be stated in the promotion's terms.
• Bonuses are intended for recreational players. Ji7 reserves the right to withhold or cancel any bonus where there is evidence that a Player is exploiting promotional offers, whether through systematic betting patterns, account manipulation, or abuse of multiple accounts.
• Ji7 reserves the right to modify, suspend, or withdraw any promotion at any time, with reasonable notice where practicable.
• Bonus funds that remain unused after the expiry period specified in the promotion's terms will be forfeited automatically.
• Only one bonus may generally be active on a Player's account at a time unless the promotion's terms expressly state otherwise.

7 Prohibited Conduct

The following conduct is strictly prohibited on the ji7 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to Philippine law enforcement authorities where warranted:

• Using automated software, bots, scripts, or any other technological tool to access, interact with, or extract information from the Platform in a manner not authorized by ji7.
• Colluding with other Players or third parties to gain an unfair advantage in any game or betting market.
• Exploiting software bugs, glitches, or errors in the Platform's systems to generate unauthorized winnings.
• Registering or using the Platform under a false identity, providing false age information, or impersonating another person.
• Using the Platform to launder money, finance terrorism, or facilitate any other criminal activity.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by local law.
• Charging back, reversing, or otherwise disputing legitimate transactions with your payment provider in bad faith after receiving gaming services on ji7.
• Attempting to gain unauthorized access to another Player's account or to ji7's internal systems.
• Engaging in any form of harassment, abusive conduct, or threatening behavior toward ji7 staff or other Players via any channel.

8 Responsible Gaming

Ji7 is committed to promoting responsible gaming among all Players. We believe that gaming should be an enjoyable recreational activity and that Players should always remain in control of their participation. Ji7 provides the following responsible gaming tools within every Player account:

• Deposit Limits — Set daily, weekly, or monthly caps on the amount you can deposit into your ji7 wallet.
• Loss Limits — Define a maximum loss threshold per session or per period to prevent unplanned losses.
• Session Time Reminders — Receive notifications when you have been playing continuously for a defined period.
• Cooling-Off Periods — Temporarily suspend your account for a defined period if you feel you need a break.
• Self-Exclusion — Request a permanent or long-term exclusion from the ji7 Platform if you believe you may have a gambling problem.

Ji7 strictly enforces the minimum age of 21 years for all Players in accordance with Philippine law. Players who believe they may be experiencing gambling-related difficulties are encouraged to make use of the responsible gaming tools available in their account and to seek assistance from appropriate support organizations.

For more detailed information about ji7's responsible gaming policies and available support tools, please visit the Responsible Gaming page.

9 Intellectual Property

All content on the ji7 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software code, and the overall design and layout of the Platform — is the property of ji7 or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws of the Philippines and international conventions.

Ji7 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial recreational gaming purposes, in accordance with these Terms. This license does not permit you to:

• Copy, reproduce, distribute, publish, or create derivative works from any Platform content without ji7's prior written consent.
• Reverse engineer, decompile, or attempt to extract the source code of any software forming part of the Platform.
• Use ji7's trademarks, logos, or brand assets in any manner without prior written authorization from ji7.
• Use Platform content for any commercial purpose or in any manner that could damage ji7's reputation or brand.

10 Limitation of Liability and Disclaimers

To the fullest extent permitted by applicable Philippine law, ji7 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to: loss of gaming funds due to technical failure where such failure is outside ji7's reasonable control; loss of profits or anticipated savings; loss of data; or any other indirect or consequential loss.

Ji7's total aggregate liability to any Player for any claim arising out of or in connection with these Terms or the Player's use of the Platform shall be limited to the total amount deposited by that Player into their ji7 account in the thirty (30) days immediately preceding the event giving rise to the claim.

10.1 Platform Availability

Ji7 will use reasonable endeavors to maintain continuous Platform availability but does not guarantee uninterrupted access to the Platform. Scheduled maintenance, technical upgrades, or circumstances beyond ji7's reasonable control (including internet service disruptions, force majeure events, or third-party service failures) may result in temporary unavailability. Ji7 will not be liable for any loss resulting from such temporary unavailability where reasonable steps have been taken to minimize disruption.

10.2 Game Results

Gaming and betting activities involve financial risk. Ji7 makes no warranty or representation regarding the outcome of any game or betting event offered on the Platform. The results of live casino games are determined by physical gaming processes; the results of RNG games are determined by certified random number generation systems. Ji7 does not guarantee that any Player will generate a profit from their gaming activity.

11 Privacy and Data Protection

Ji7 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Ji7 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is entirely secure, and ji7 cannot guarantee absolute data security.

For full details of how ji7 collects, uses, shares, and protects your personal data, and your rights in relation to that data under Philippine law, please review the Privacy Policy.

12 Account Suspension and Termination

Ji7 reserves the right to suspend, restrict, or permanently close any Player account at any time, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms or any game-specific rules.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• Reasonable suspicion of bonus abuse, collusion, or use of prohibited software tools.
• A Player's voluntary self-exclusion request made through the Platform's responsible gaming tools.
• A regulatory or law enforcement instruction requiring account closure or fund freezing.

Upon account closure, any available balance of legitimate, unencumbered funds (i.e., funds not subject to active bonus wagering requirements, pending verification, or suspected fraud investigation) will be returned to the Player via their registered payment method, subject to the completion of any outstanding KYC requirements.

Players who wish to close their own account may do so by contacting ji7 customer support. Voluntary account closure requests will be processed promptly. Any active bets at the time of closure will be settled according to the applicable game or market rules.

13 Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

The courts of the Republic of the Philippines shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, unless otherwise required by applicable mandatory law. Players who access the Platform from outside the Philippines do so at their own risk and are responsible for ensuring that their use of the Platform is permitted under their local laws.

14 Amendments to These Terms

Ji7 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, ji7 will endeavor to provide reasonable notice to Players via a prominent notice on the Platform or by direct communication to registered Players. Non-material changes (such as corrections to typographical errors or clarifications that do not alter the substance of the Terms) may be made without prior notice.

The date of the most recent update to these Terms is displayed at the top of this document. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not accept the amended Terms, you should cease using the Platform and contact ji7 to close your account.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the ji7 Platform, you may contact our support team using the following details:

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page or contact our support team directly. Ji7 aims to respond to all substantive support enquiries within 24 hours.

For formal legal notices, please direct correspondence in writing to the contact email above, clearly marked as a legal notice in the subject line.