Ji7 Privacy Policy

1 Overview and Scope

This Privacy Policy ("Policy") is issued by ji7 ("ji7", "we", "us", "our"), the operator of the online gaming platform accessible at ji7.app (the "Platform"). This Policy applies to all personal data collected from or about individuals ("you", "Player", "User") who register for, access, or use the ji7 Platform or any related services, including live casino, sports betting, bingo, slot games, and account management functions.

By registering on or using the ji7 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register or use the Platform.

This Policy should be read in conjunction with ji7's Terms and Conditions and Responsible Gaming Policy, each of which is available on the Platform and incorporated by reference. Capitalized terms not defined in this Policy have the meanings given to them in the ji7 Terms and Conditions.

2 Personal Data We Collect

Ji7 collects the following categories of personal data in connection with your use of the Platform:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (collected for age verification to confirm you are 21 years of age or older)
• Philippine mobile number used for account registration and two-factor authentication
• Email address, where provided during registration or subsequent account updates
• Residential address, as required for enhanced KYC verification
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license, SSS, GSIS, TIN)

2.2 Financial Data

• GCash number, Maya account, bank account details, or other payment method identifiers used to deposit funds onto the Platform
• Transaction history — a record of all deposits, withdrawals, and in-Platform transfers
• Wallet balance information and bonus balance records
• Details of cryptocurrency wallet addresses where USDT TRC20 or other crypto deposits are used

2.3 Gaming and Activity Data

• Complete betting and gaming history — all wagers placed, game sessions participated in, and outcomes recorded
• Responsible gaming tool usage — deposit limits, session limits, self-exclusion requests, and cooling-off periods set or requested
• Bonus and promotional offer participation records
• Customer support interaction records, including the content of messages exchanged with ji7's support team

2.4 Technical and Device Data

• Internet Protocol (IP) address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session logs — timestamps of login, logout, and Platform activity events
• Cookie and similar tracking technology data, as further described in Section 10 of this Policy

3 How We Collect Your Data

Ji7 collects personal data through the following channels and mechanisms:

4 Purposes of Processing

Ji7 processes your personal data for the following purposes:

4.1 Account Management and Platform Operation

To create and maintain your ji7 account; to authenticate your identity when you log in; to process your deposits and withdrawals via GCash, Maya, BPI, BDO, and other supported Philippine payment methods; to record and display your wallet balance and transaction history; and to provide you with access to all games and betting markets available on the Platform.

4.2 Regulatory Compliance and Legal Obligations

To verify that you meet the minimum age requirement of 21 years as required by Philippine law; to conduct know-your-customer (KYC) verification as required by anti-money laundering legislation; to generate, retain, and provide transaction records to regulatory authorities including PAGCOR and the Anti-Money Laundering Council (AMLC) as required by applicable law; and to respond to lawful requests from Philippine law enforcement or regulatory agencies.

4.3 Responsible Gaming

To administer the responsible gaming tools available in your account, including deposit limits, session limits, cooling-off periods, and self-exclusion requests; to identify patterns of play that may indicate problem gambling behavior and to take appropriate action in accordance with ji7's Responsible Gaming Policy; and to communicate responsible gaming information and resources to Players.

4.4 Security, Fraud Prevention, and Platform Integrity

To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, bonus abuse, collusion, and other conduct that violates the ji7 Terms and Conditions; to monitor Platform access patterns for security anomalies; and to protect the security and integrity of ji7's systems and infrastructure.

4.5 Customer Support

To receive, process, and respond to your queries, complaints, and support requests; to maintain records of customer support interactions for quality assurance and dispute resolution purposes; and to investigate and resolve disputes related to game results, bet settlements, or financial transactions.

4.6 Service Improvement

To analyze aggregated, anonymized data about Platform usage patterns in order to improve the ji7 user experience, game offerings, and technical performance. Ji7 does not use individually identifiable gaming data for commercial profiling or targeted advertising to third parties.

5 Legal Basis for Processing

Ji7 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity — processing is necessary to fulfill the contract between you and ji7 constituted by the Terms and Conditions, including creating and operating your account, processing financial transactions, and providing gaming services.
• Compliance with Legal Obligation — processing is required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, the Republic Act No. 9160 as amended, PAGCOR regulatory requirements, and the Data Privacy Act itself.
• Legitimate Interest — processing for fraud detection, platform security, and service improvement where such interests do not override your fundamental privacy rights.
• Consent — where ji7 relies on your consent as the legal basis for specific processing activities (such as certain marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent does not affect processing carried out on other legal bases.

6 Sharing and Disclosure of Your Data

Ji7 does not sell, rent, or trade your personal data. We disclose your personal data to third parties only in the following limited circumstances:

6.1 Service Providers

Ji7 engages third-party service providers to assist in operating the Platform, including: payment processors (GCash, Maya, and banking partners); identity and age verification service providers; live casino game studios and software providers; cloud hosting and infrastructure providers; and fraud detection and security service providers. These providers are permitted to process your data only for the specific purposes for which they have been engaged and are contractually required to implement appropriate data security measures.

6.2 Regulatory and Law Enforcement Authorities

Ji7 is required by Philippine law to share certain data with regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, upon lawful request or as required by mandatory reporting obligations.

6.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of ji7's assets, your personal data may be transferred as part of that transaction. Ji7 will provide reasonable notice of any such transfer and will ensure that the recipient of your data is bound by obligations no less protective than those set out in this Policy.

6.4 With Your Consent

Ji7 may share your data with third parties for purposes not described in this Policy where you have given your specific, informed, and voluntary consent to such sharing. You may withdraw such consent at any time by contacting ji7 support.

7 Data Retention

Ji7 retains your personal data for as long as your account is active and for such additional periods as are required to fulfill the purposes described in this Policy or to comply with applicable legal obligations.

• Account and Identity Data — retained for the duration of your account and for a minimum of five (5) years following permanent account closure, in accordance with Philippine AML record-keeping requirements.
• Financial Transaction Records — retained for a minimum of five (5) years from the date of the transaction, or longer where required by specific regulatory direction from PAGCOR or the AMLC.
• Gaming Activity Data — retained for the duration of your account and for three (3) years following account closure for dispute resolution and regulatory compliance purposes.
• Customer Support Records — retained for three (3) years from the date of the support interaction, or longer where the interaction relates to an unresolved dispute or legal proceeding.
• Technical and Device Data — typically retained for up to twelve (12) months, after which it is deleted or anonymized, unless required to be retained longer for a specific security investigation.

Upon expiry of the applicable retention period, ji7 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8 Security Measures

Ji7 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ji7's servers
• Encryption at rest for stored sensitive personal data, including identity documents and financial information
• Role-based access controls ensuring that ji7 personnel can access personal data only to the extent required for their specific job function
• Multi-factor authentication requirements for access to systems holding personal data
• Regular security assessments and penetration testing of Platform infrastructure
• Segregation of duties and audit logging for all access to sensitive data systems
• Incident response procedures providing for prompt notification of Players and the National Privacy Commission in the event of a data breach that presents a material risk to affected individuals

9 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ji7. To exercise any of these rights, please contact ji7 customer support with your request, providing sufficient information to verify your identity.

Ji7 will respond to valid data subject rights requests within thirty (30) days of receipt, or such longer period as may be permitted by law where the request is complex. Ji7 reserves the right to verify your identity before processing any data subject rights request, and may decline requests that are manifestly unfounded, excessive, or that conflict with ji7's legal retention or reporting obligations.

10 Cookies and Similar Technologies

Ji7 uses cookies and similar session technologies on the Platform for the purposes described below. A cookie is a small text file stored on your device by your browser when you visit a website.

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled without preventing core functionality. They include session authentication cookies that keep you logged in during your visit, security cookies that help protect against cross-site request forgery, and cookies that store your responsible gaming tool settings. No consent is required for strictly necessary cookies.

10.2 Performance and Analytics Cookies

Ji7 uses performance cookies to collect aggregated, anonymized data about how Players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This data helps ji7 improve the Platform experience. These cookies do not identify you as an individual.

10.3 Managing Cookies

You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to use the Platform — in particular, you will not be able to remain logged in to your ji7 account. Browser-level cookie controls are available through your browser's settings menu and vary by browser. Disabling performance cookies will not affect your ability to use the Platform's core functions.

11 Minors and Age Restriction

The ji7 Platform is strictly intended for individuals who are 21 years of age or older. Ji7 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the ji7 registration and KYC process, and ji7 reserves the right to request documentary proof of age at any time.

If ji7 discovers that personal data has been collected from an individual who is under 21 years of age, that data will be deleted promptly and the associated account will be permanently closed. Any funds held in an account found to belong to an underage individual will be handled in accordance with applicable Philippine law and PAGCOR guidelines.

12 Cross-Border Data Transfers

Some of ji7's service providers — including cloud infrastructure providers, live casino game studios, and certain payment technology partners — may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines, ji7 will implement appropriate safeguards to ensure that the transfer is lawful and that your data receives a level of protection equivalent to that afforded under the Philippine Data Privacy Act of 2012.

Such safeguards may include: contractual data processing agreements incorporating the standard clauses approved by the National Privacy Commission; transfers to entities located in countries recognized by the NPC as providing an adequate level of data protection; or transfers based on your explicit consent to the specific transfer, where other safeguards are not available.

For information about the specific safeguards applicable to any cross-border transfer of your personal data, you may contact ji7 support using the details in Section 14 of this Policy.

13 Changes to This Privacy Policy

Ji7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The date of the most recent update is displayed prominently at the top of this document.

Where changes to this Policy are material — meaning they significantly affect your rights or how your data is processed — ji7 will provide advance notice via a prominent announcement on the Platform or by direct communication to your registered contact details. Non-material changes, such as clarifications or corrections that do not alter the substance of this Policy, may be made without prior notice.

Your continued use of the ji7 Platform after the effective date of any amendment constitutes your acknowledgment of and agreement to the updated Privacy Policy. If you do not accept the amended Policy, you should cease using the Platform and contact ji7 to close your account.

14 Contact and Data Privacy Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or ji7's handling of your personal data, please contact our Data Privacy team using the following details:

Ji7 aims to respond to all data privacy inquiries within five (5) business days for general questions, and within the statutory timeframes for formal data subject rights requests. If you are not satisfied with ji7's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).

For responsible gaming-related concerns, including self-exclusion requests and account restriction tools, please visit the Responsible Gaming page or contact our support team directly. For general platform queries, our support team is available around the clock at [email protected].